Why does it say my sign-in expired right away?
Your device clock is probably wrong, so set the date and time to automatic and sign in again.
Steps
- Check the date, time and time zone on your device.
- Turn on automatic date and time. On Windows, open Settings, then Time and language, then Date and time. On an iPhone, open Settings, then General, then Date and Time.
- On Android, open Settings and look for Date and time under System or General management.
- Close SOS, open it again and sign in.
- Still failing? Open the Help status page. The Your device section compares your clock with ours.
Why this happens
Your sign-in comes with an end time. SOS checks that time against the clock on your device.
If your clock is set too far ahead, the sign-in looks expired the moment you make it.
Other reasons you may be signed out
A private window, or a browser that blocks site data, forgets your sign-in too. The article about private windows covers that.