It says my password is wrong
Check the email you typed, then use Forgot Password to choose a new password.
Steps
- Look at the Email box. Sign-in uses your email address, so a different address will not match. Capital letters count too.
- Tap the eye icon in the Password box to see what you typed.
- Still not working? Tap Forgot Password?, type your email and tap Send reset link.
- Check your inbox and your spam or junk folder. Open the link within 30 minutes and choose a new password.
About the message
The message says "Those credentials didn't match." It does not say whether the email or the password was wrong.
After two of these messages within 10 minutes, a card called Still not getting in? appears. Its Email me a reset link button sends a reset link to the address in the Email box.
The card also has a Forgot which email? link. It opens the page that helps you find your sign-in email.
If you are not sure which email you used, tap Forgot your email or username? on the sign-in screen.
If no email comes, write to admin@sosforchange.org.
What happens next
After you choose a new password, sign in with it.