My streak reset but I did it
A streak counts days by your device's date, so a late tick or a new time zone can shift the day.
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How days are counted
SOS counts a day by the date on your device, in your time zone. A tick after midnight counts for the new day.
If your device's date, time or time zone is wrong or changes while you travel, a tick can land on another day.
How the Habit Tracker counts a streak
A Daily, Weekdays or Weekends habit keeps its streak while you tick every day it is planned for. Missing a planned day ends the streak. Days the habit is not planned for never end it.
Today is a grace day. If you have not ticked yet today, a streak that was fine through yesterday is still there.
A 3×/week or Weekly habit counts weeks in a row that reach the target. Weeks start on Monday.
What to check
- On the Today tab, check that the habit shows as done for today. Open Stats to see its totals.
- Check that your device's date, time and time zone are set to update on their own.
- If you missed only yesterday and have a shield, look for the shield button on the habit. Tap it and confirm to restore the streak.
- If a tick said Couldn't save, the habit stayed unticked. Tick it again when you are back online.
Streak shields
You can hold up to 3 streak shields. There are six ways to earn one.
Log your sleep, complete a workout, or log all three meals.
Check in on a goal, finish a breathing or meditation session, or write a journal entry.
Tap the Streak Shields card on the Today tab to see the list. A shield fixes one missed day, and only yesterday. It marks yesterday as done and restores the streak. It works for Daily, Weekdays and Weekends habits, not for 3×/week or Weekly ones.
Shields are saved on this device only.
The Streaks screen is separate
The Streaks screen keeps its own list. A streak there goes back to 0 after a full day with no check-in. Its check-ins are saved on this device only.
If it still looks wrong
Send us a note from Help with the habit's name and the days involved. We read every note. We can't promise a reply time.