We collect only what's needed to make the app work. We do not sell your data. We do not share your health, financial, or personal data with advertisers. You can delete everything at any time. We store your data on secure servers and give you full control over it.
1 Who We Are
Solution Oriented Society ("SOS," "we," "us," or "our") is an educational wellness and personal development platform. Our mission is to empower individuals with knowledge and tools across five life domains: Wellness, Fitness, Wealth, Community, and Intel.
This Privacy Policy applies to the SOS mobile application, web application, and any related services (collectively, the "Service").
We collect information you provide directly, information generated by your use of the Service, and limited technical information needed for the app to function.
2.1 Account Information
Name and email address (required for account creation)
Password (stored as a secure hash — we never see your actual password)
Improving the app (analyzing feature usage patterns)
Aggregated, anonymized usage data
Legitimate interest
Customer support
Account info, data you share in support requests
Contract performance
Legal compliance
As required by applicable law
Legal obligation
We do not use your data for advertising, behavioral profiling for third parties, or automated decision-making that produces legal or significant effects on you.
4 Sensitive Data (Health & Financial)
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You control what you enter
All health and financial data is entirely optional. You may use SOS without entering any health or financial information. The app works as an educational tool regardless.
4.1 Health Data
We treat all health and wellness data as sensitive. Specifically:
Health data is stored encrypted on our servers
We never sell or share health data with insurance companies, employers, or advertisers
Health data is never used to make automated decisions about you
Mental health journal entries are private to you and never reviewed by our staff except as required by law (e.g., imminent threat to life)
Addiction recovery data is treated with the highest level of confidentiality
4.2 Financial Data
Financial data you enter (budgets, balances, goals) is stored on our servers and used solely to power your in-app dashboards. We do not share this data with any financial institution, credit bureau, or advertiser. We do not connect to your bank accounts — all financial figures are entered manually by you.
5 How We Share Data
We do not sell your personal data. We share data only in these limited circumstances:
5.1 Service Providers
We use a small number of trusted service providers to operate the app:
Cloud hosting provider — to store app data securely on servers
Error monitoring — to detect and fix crashes (crash reports contain no health or financial data)
Email service — to send account-related emails (password reset, etc.)
All service providers are contractually bound to use your data only to provide services to us and to maintain appropriate security measures.
5.2 Legal Requirements
We may disclose data if required by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of SOS, our users, or the public.
5.3 Business Transfers
If SOS is acquired, merged, or undergoes a similar transaction, your data may be transferred as part of that transaction. We will notify you before this happens and your rights under this policy will continue to apply.
5.4 With Your Consent
We may share data in other ways if you explicitly consent to it.
5.5 What We Never Do
Sell your data to data brokers
Share health data with insurance companies
Share financial data with lenders or credit bureaus
Use your data to serve you ads in third-party apps
Share mental health or addiction recovery data with employers
6 Data Storage & Security
Your data is stored on secure servers. We implement the following security measures:
Encryption in transit: All data is transmitted over HTTPS/TLS
Encryption at rest: Sensitive data is encrypted in our database
Password hashing: Passwords are stored using bcrypt — we cannot recover your password
Access controls: Only authorized personnel can access production data, and only when necessary for support or security purposes
Regular security reviews: We conduct periodic security assessments
No system is 100% secure. While we take reasonable precautions, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures. If a security breach occurs that affects your data, we will notify you as required by applicable law.
7 Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Specific retention periods:
Account data: Retained until you delete your account
Health & financial data: Retained until you delete the specific records or your account
Usage/analytics data: Retained for up to 24 months in anonymized form
Error logs: Retained for up to 90 days
Legal compliance data: Retained as required by applicable law (typically 3–7 years)
When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required by law to retain it longer.
8 Your Rights
You have the following rights over your data, regardless of where you live:
👁️
Access
Request a copy of all data we hold about you
✏️
Correction
Update or correct inaccurate personal data
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Deletion
Delete your account and all associated data
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Portability
Export your data in a machine-readable format
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Objection
Object to certain types of data processing
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Restriction
Request that we limit how we use your data
To exercise any of these rights, contact us at privacy@solutionorientedsociety.com. We will respond within 30 days. We will never discriminate against you for exercising your privacy rights.
In-App Controls
Many rights can be exercised directly in the app:
Settings → Privacy — manage data sharing preferences
Settings → Account → Delete Account — permanently delete your account and all data
Settings → Privacy → Export Data — download your data
Individual records can be deleted from within each tool
9 Children's Privacy
🔞
Minimum age: 13 years old (18 for financial features)
SOS is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you are under 13, please do not use this Service. Certain financial features (investment tracking, retirement planning, etc.) are intended for users 18 and older.
If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that data promptly. If you believe your child has provided us with personal data, please contact us at privacy@solutionorientedsociety.com.
10 GDPR (European Users)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following additional rights and protections apply under the General Data Protection Regulation (GDPR):
Legal Bases for Processing
Contract performance: Processing necessary to provide the Service you've signed up for
Legitimate interests: Security, fraud prevention, improving the Service
Consent: Certain optional features (analytics, personalization)
Legal obligation: Compliance with applicable laws
Special Category Data (Article 9 GDPR)
Health data is considered "special category" data under GDPR. We process this data only on the basis of your explicit consent (which you provide when you choose to enter health data into the app). You may withdraw this consent at any time by deleting the relevant data or your account.
International Transfers
Your data may be processed in the United States or other countries outside the EEA. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data to GDPR standards.
Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.
11 CCPA (California Users)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you specific rights:
Right to Know: You can request disclosure of the categories and specific pieces of personal information we've collected about you in the past 12 months
Right to Delete: You can request deletion of personal information we've collected from you
Right to Correct: You can request correction of inaccurate personal information
Right to Opt-Out of Sale or Sharing: We do not sell personal information. We do not share personal information for cross-context behavioral advertising
Right to Limit Use of Sensitive Personal Information: You can limit our use of sensitive information to providing the Service
Right to Non-Discrimination: We will not discriminate against you for exercising these rights
To submit a CCPA request, email privacy@solutionorientedsociety.com with "CCPA Request" in the subject line. We will respond within 45 days.
Do Not Sell or Share My Personal Information: We do not sell or share your personal information for advertising purposes. No opt-out is necessary, but you may still contact us to confirm.
12 Cookies & Tracking
Mobile App
The SOS mobile app does not use cookies. We use local device storage (AsyncStorage) to save your preferences and authentication tokens on your device only.
Web App
The SOS web app uses:
Strictly necessary: Session authentication tokens required to keep you logged in
Service worker cache: For offline functionality (caches app files on your device, not personal data)
We do not use advertising cookies, social media tracking pixels, or behavioral analytics that track you across other websites.
13 Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
Update the "Last Updated" date at the top of this policy
Send an email notification to your registered email address
Display an in-app notification the next time you open the app
Continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy. If you disagree with the changes, you may delete your account at any time.
14 Contact Us
Privacy Questions?
We're committed to transparency. If you have any questions about this Privacy Policy, your data, or your rights, reach out and we'll respond within 30 days.